Candidate Success Officer

Join our team! TalentLift is a mission-driven, collaborative, and high-impact start-up expanding the job and skilled visa opportunities available to talented candidates living in refugee circumstances globally. We are hiring a full-time Candidate Success Officer who will have the opportunity to make a clear impact on individual and systemic levels and to create the scaleable and human-centred processes that power our work. 

The team

TalentLift is a non-profit international recruitment agency. We support Canadian employers to recruit and relocate talent from within refugee populations to fill skills shortages, enabling candidates along with their families to lift to their potential as they advance their careers, secure their futures, and leave displacement behind.

There are more than 35 million people living as refugees worldwide with few options to achieve livelihoods and security. Many thousands have the skills and potential to qualify for jobs and skilled visas in Canada, just like talented people anywhere, but they’ve been historically excluded from recruitment and visa systems. This is changing as TalentLift and our partners drive more equitable access to these transformative opportunities.   

TalentLift offers employers and the displaced candidates they hire in-house services encompassing talent search, visa application, and settlement coordination. We believe that access to opportunities should depend on potential and not the privilege of living without fear. 

The role

Our Candidate Success Officer will report to the head of our settlement team and be responsible for:

  • Managing a supportive, seamless international recruitment and relocation experience for TalentLift candidates, who are living in refugee circumstances globally and who represent diverse professions, English language abilities, and cultural backgrounds
  • Supporting candidates in settlement planning
  • Coordinating candidate relocations, which may include coordinating flight arrangements, airport pick-up, and transitional housing in close coordination with employers and partners
  • Building relationships with partner NGOs, settlement service providers, and community members 
  • Making informed referrals to complementary newcomer services for housing, healthcare, childcare, legal, and other needs
  • Conducting post-arrival check-ins to monitor wellbeing
  • Maintaining case notes and other data records
  • Developing workflow, monitoring, and evaluation processes

Must have: 

  • 2 years of work experience or volunteerism
  • Excellent communication skills in a cross-cultural environment
  • Excellent organizational and project management skills
  • Empathy
  • Reliability
  • Adaptability and willingness to continuously learn

Nice to have:

  • Post-secondary training in public policy, law, immigration, international affairs, human resources, or other social sciences is an asset
  • Work experience or volunteerism in cross-cultural contexts
  • Experience supporting people living in refugee and displaced situations
  • Experience with project management and database software

What we offer

  • Salary of $72,000
  • Dental and extended healthcare benefits
  • 4 weeks vacation
  • Flexible hours and work from home in Canada
  • Equipment provided
  • A supportive team – ask us more!

TalentLift is committed to equitable hiring. All candidates are welcome to apply and we warmly invite those who have lived experience in refugee or displacement circumstances, Indigenous backgrounds, and different abilities.

The deadline to apply for this role is April 30, 2024. To apply, please send your CV and a covering message using this webform.

Legal Representative (Team Lead)

Join our team! TalentLift is a mission-driven, collaborative, and high-impact start-up expanding the job and skilled visa opportunities available to talented candidates living in refugee circumstances globally. We are hiring a full-time Legal Representative who will have the opportunity to make a clear impact on individual and systemic levels and to create the scaleable and human-centred processes that power our work.

The team

TalentLift is a non-profit international recruitment agency. We support Canadian employers to recruit and relocate talent from within refugee and displaced populations to fill skills shortages, enabling candidates along with their families to lift to their potential as they advance their careers, secure their futures, and leave displacement behind.

There are more than 35 million people living as refugees worldwide with few options to achieve livelihoods and security. Many thousands have the skills and potential to qualify for jobs and skilled visas in Canada, just like talented people anywhere, but they’ve been historically excluded from recruitment and visa systems. This is changing as TalentLift and our partners drive more equitable access to these transformative opportunities.   

TalentLift offers employers and the displaced candidates they hire in-house services encompassing talent search, visa application, and settlement coordination. We believe that access to opportunities should depend on potential and not the privilege of living without fear. 

The role

Our Legal Representative will report to the Legal Director and be responsible for overseeing the file processing aspect of our legal team and ensuring efficient management of our growing caseload. Some of of the duties and responsibilities include, but are not limited to:

  • Managing and overseeing the day-to-day operations of TalentLift’s legal team efficiently and effectively.
  • Managing the growth of TalentLift’s legal team.
  • Reviewing and ensuring the appropriate and timely preparation and submission of Canadian immigration applications.
  • Ensuring that deadlines are set, recorded and met.
  • Supporting the strategy and goals for the legal team in alignment with broader organizational objectives.
  • Ensuring compliance with governing laws and regulations and with TalentLift’s internal policies.
  • Conducting immigration assessments and advising of the appropriate immigration pathway(s) in consideration of the best interests of all parties involved. 
  • Conducting ongoing research on laws, procedures and keeping up to date on Immigration, Refugees and Citizenship Canada (IRCC) changes.
  • Contributing to a positive and supportive working environment.

Must have: 

  • 5 or more years of work experience in immigration law or a related field
  • Broad, detailed knowledge of and demonstrated expertise in Canadian immigration law 
  • Proven experience in gathering information, constructing compelling arguments, and developing narratives based on immigration law and regulations
  • Strong conceptual thinking and decision-making skills 
  • Excellent communication skills in a cross-cultural environment
  • Excellent organizational and project management skills
  • Empathy
  • Reliability
  • Adaptability and a commitment to continuous learning

Nice to have:

  • A law degree and licensed (in good standing) to practice law in Canada
  • Knowledge of Canada’s Economic Mobility Pathways Pilot (EMPP)
  • Work experience or volunteerism in cross-cultural contexts
  • Experience supporting people living in refugee and displaced situations
  • Experience with project management and database software 
  • Ability to communicate fluently in multiple languages

What we offer:

  • Salary starting at $80,000, commensurate with experience
  • Dental and extended healthcare benefits
  • 4 weeks vacation
  • Flexible hours and work from home in Canada
  • Equipment provided
  • A supportive team – ask us more!

TalentLift is committed to equitable hiring. All candidates are welcome to apply and we warmly invite those who have lived experience in refugee or displacement circumstances, Indigenous backgrounds, and different abilities. 

The deadline to apply for this role is March 8, 2024. To apply, please use this form and attach your CV and a cover letter.

Recommendations to a Senate of Canada committee exploring solutions to global displacement

The Senate of Canada’s Human Rights Committee invited TalentLift to join the committee as a witness on a study that focuses on innovative solutions to global displacement. Our Dana Wagner joined fellow panelists Abdulla Daoud of The Refugee Centre and Kathy Sherrell of the Immigrant Services Society of British Columbia.

Dana spoke on the promise of the Economic Mobility Pathways Pilot (EMPP) to unlock more solutions for people living as refugees globally. She focused on three issue areas and recommendations to address them, that would provide talented candidates in displacement with broader and more equitable access to Canadian job and skilled visa opportunities. 

Her remarks are below and can also be viewed by video.

Opening statement at the Senate of Canada Human Rights Committee

My name is Dana Wagner and I’m the Co-Founder and Managing Director with TalentLift. 

We support employers to recruit internationally from within refugee populations, using skilled visas, as a solution to skills shortages in Canada and displacement worldwide. The Economic Mobility Pathways Pilot or the EMPP is the policy framework that makes this work possible. My remarks are about how to improve it. 

I will preface by pointing to the dissonance created by Canada’s will to lead on solutions to global displacement, and unwillingness to call for a ceasefire in Gaza. We have lost more than 7,000 Palestinian children and more than 30 Israeli children, we have 80% of Gaza displaced, and we need an immediate ceasefire.

Impact

Now, The EMPP is unlocking remarkable opportunities: A manufacturer recently set a hiring target of 100 skilled workers for facilities in Guelph. In October, the Newfoundland and Labrador Health Services hired 49 nurses living in Ethiopia as refugees. These are nurses who don’t have full rights including work rights, or a pathway to permanence where they’re living.

Recent innovations including a new federal EMPP pathway launched in June, hold promise to scale this impact.

But as always in Canada, we can do better. 

Issue number one: The EMPP is still too narrow. 

How do we measure its success? The best reference point is the whole economic stream, of permanent and temporary pathways. Until the EMPP framework and flexibility encompasses the whole economic stream available to everyone else, we don’t have full access or equity for displaced talent. 

More than 604,000 people arrived on work permits last year, in 2022, but the EMPP flexibility doesn’t apply to those programs. It also doesn’t apply to the Express Entry programs and others like the Self-Employed Persons Program.

Recommendation: Our recommendation to close this gap is to mainstream access across the economic stream, including permanent and temporary pathways. One way to begin is to conduct (following the example of a gender-based analysis) what our team calls a displacement-based analysis of the economic stream.

Issue number two: Language levels and testing are too inflexible 

The new federal EMPP pathway has language levels that are proving prohibitive to many otherwise qualified candidates. We know this because we often have employers that require lower language than the visa pathway. 

Now, onto language testing. Currently, if you apply for a skilled visa with an English language requirement outside Canada, you must take the British Council IELTS test, and you must write the exam in-person. That means that right now – candidates from Afghanistan who are living in Pakistan are risking deportation to leave home and take their IELTS exam. 

Other barriers encountered by our candidates are: testing site availability (none in some countries, or outside major cities); inconsistent access for candidates with non-traditional documents; high cost; restrictive payment methods; and – last but not least – a difficult test that does not accurately reflect working knowledge of English.

Recommendations: 

To address the too-high language level, we recommend removing the minimum English/French level in higher-skilled jobs (TEER 3-0) (and there are precedents for this in some provincial nominee programs, in Ontario and Newfoundland and Labrador), potentially replaced with an affidavit from the employer that the candidate has the language needed to safely perform the job. 

To address too-restrictive English testing, we recommend accepting an online version of the British Council IELTS test; and accepting an online test by a second provider, like Duolingo.

Issue number three: Risk of uneven access across diversity dimensions

I noted that Newfoundland and Labrador Health Services hired 49 nurses living as refugees in Ethiopia. Some are living in the capital Addis Ababa, some are living in camps spread out around the country. 

Currently, a medical exam is required during EMPP visa processing before approval. Those in Addis can take one nearby. Those in most camps in Ethiopia need to take a flight to get to the nearest medical exam facility. 

Friction like this means it takes more time, and costs more money, for camp-based candidates to access the same opportunity – ultimately, that could be a competitive disadvantage.

Recommendation: We recommend investing in equitable access within talent pools, with a focus on improving access by women, those living in refugee camps or other remote areas, and those who are LGBTQ. This investment can be in funding and in targeted policy solutions. 

Closing

In closing, underlying these recommendations is the idea that people with talent and potential who live in refugee situations should have the same access to opportunities as talented people of any other background. If we build that world, then many more of the 35+ million people living as refugees can use their skills to leave situations of limbo and reduced rights, and use regular routes to reach safe new homes.

Candidates living in refugee circumstances and seeking a job in Canada can join TalentLift. Employers seeking global talent while engaging their team in something transformative can start hiring.

Newfoundland and Labrador builds hiring pipeline to displaced healthcare talent in Ethiopia

A provincial health service is extending opportunities to talented candidates living in refugee circumstances as part of the solution to a critical shortage of healthcare skills in Canada. 

Newfoundland and Labrador (NL) Health Services partnered with TalentLift to find talented healthcare professionals who are living as refugees in Ethiopia, in a pioneering initiative alongside our partners at the UN Refugee Agency (UNHCR). 

Under this initiative, we partnered to convene a 3-day virtual recruitment event in October, powered by our in-house hiring platform. We are thrilled to share these early results: 

  • 49 candidates moving forward
  • 70+ interviews with talented healthcare professionals 
  • Interviews held in 5 refugee camps – Jijiga, Assosa, Gambella, Melkadida, and Semera – as well as in the capital city Addis Ababa
  • The start of a talent pipeline between the Province of Newfoundland and Labrador and displaced healthcare professionals in Ethiopia, making it possible for many more employment opportunities to follow

NL Health Services is among a growing group of leading employers globally who are recognizing the immense talent within refugee populations, and providing people with a chance to put their skills to use and reach their full potential in a safe new home. 

NL Health Services is also showcasing a new form of win-win global recruitment in healthcare by recruiting from within a population that has only insecure and temporary status in their host country. A job opportunity in Canada – while filling critical healthcare roles – provides a pathway to continued careers and secure futures.

“NL Health Services continues to actively recruit talented health-care workers here at home, and abroad in an effort to meet all the needs of Newfoundland and Labrador,” said Debbie Molloy, Vice President Human Resources, NL Health Services. “NL Health Services is a great place to work and an ideal place where health-care professionals from anywhere in the world can grow their careers. As such, we encourage communities throughout the province to continue to provide a warm welcome to the health-care professionals joining us from around the world so that health-care workers can have the best possible experience living and working in our province. Our hope is that Newfoundland and Labrador may become their permanent new home.”

There are thousands of healthcare professionals who are living in refugee circumstances globally who are talented, resilient and keen to contribute their skills in a safe new home. TalentLift is grateful to employers like NL Health Services that are recognizing their skills and extending opportunities to talent living anywhere. 

Read more about this pioneering initiative in an NL Health Services press release

Listen to our Dana Wagner and Debbie Molloy of NL Health Services speak about this initiative with CBC On the Go

Candidates living in refugee circumstances and seeking a job in Canada can join TalentLift. Employers seeking global talent while engaging their team in something transformative can start hiring.

Ways to support civilians affected by conflict in Israel and Palestine

We are united with people worldwide who are horrified by the death and injury inflicted on Israeli and Palestinian civilians. Too many families are grieving and forever changed. Too many families face a deepening humanitarian emergency.

In the last week, thousands have been killed and an estimated 1 million Palestinians have been displaced. As the conflict continues, the need for humanitarian support has become urgent.

If you have the resources to donate to humanitarian aid efforts, here are a few options to consider: 

Please research the organization and campaign that seems right to you before giving.

Candidates living in refugee circumstances and seeking a job in Canada can join TalentLift. Employers seeking global talent while engaging their team in something transformative can start hiring.

Administrative Assistant

Join our team! TalentLift is a mission-driven, collaborative, and high-impact start-up expanding the job and skilled visa opportunities available to talented candidates living in refugee circumstances globally. We are hiring a full-time Administrative Assistant who will have the opportunity to make a clear impact on individual and systemic levels and to create the scaleable and human-centred processes that power our work. 

The team

TalentLift is a non-profit talent agency. We support Canadian employers to recruit and relocate talent from within refugee and displaced populations to fill skills shortages, enabling candidates along with their families to lift to their potential as they advance their careers, secure their futures, and leave displacement behind.

There are more than 27 million people living as refugees worldwide with few options to achieve livelihoods and security. Many thousands have the skills and potential to qualify for jobs and skilled visas in Canada, just like talented people anywhere, but they’ve been historically excluded from recruitment and visa systems. This is changing as TalentLift and our partners drive more equitable access to these transformative opportunities.   

TalentLift is the first organization of our kind to offer employers and the displaced candidates they hire in-house services encompassing talent search, visa application, and settlement coordination. We believe that access to opportunities should depend on potential and not the privilege of living without fear. 

The role

Our Administrative Assistant will be responsible for:

  • Providing administrative support to TalentLift’s legal team on both temporary and permanent residence immigration applications including the Economic Mobility Pathways Pilot (EMPP)
  • Managing various legal services duties including:
    • Maintaining case management databases and software
    • Requesting and reviewing information and documentation from candidates
    • Completing forms and portals required for immigration applications and following up with candidates to obtain outstanding information
    • Drafting submission letters, working from precedents when appropriate
  • Ensuring that deadlines are recorded, scheduled and met
  • Performing other general administrative duties as required

Must have: 

  • Minimum 3 years of previous experience in a similar role
  • Strong attention to detail
  • Excellent organizational skills, with the ability to work well under pressure
  • Ability to manage multiple priorities while maintaining high attention to detail
  • Excellent communication skills in a cross-cultural environment
  • Empathy
  • Reliability
  • Adaptability and willingness to continuously learn

Nice to have:

  • Knowledge of Canadian immigration practices and procedures
  • Work experience or volunteerism in cross-cultural contexts
  • Experience supporting people living in refugee and displaced situations
  • Experience with project management and database software
  • Ability to communicate fluently in multiple languages

What we offer:

  • Full-time and contract positions available for $20/hour
  • Flexible hours and work from home in Canada
  • A supportive team – ask us more!

TalentLift is committed to equitable hiring. All candidates are welcome to apply and we warmly invite those who have lived experience in refugee or displacement circumstances, Indigenous backgrounds, and different abilities. 

The deadline to apply for this role is October 30, 2023. To apply, please send your CV and a cover letter/email to: careers@talentlift.ca 

Ways to support people affected by earthquakes in Afghanistan

Several earthquakes hit northwestern Afghanistan on Saturday. More than 3,000 people have lost their lives and emergency rescue efforts continue.

The earthquakes and several aftershocks happened in mainly rural areas around the city of Herat, with the heaviest impacts in many villages that are difficult to reach.

Rescue efforts are further complicated by unstable relations between the Taliban government in Afghanistan and much of the international community. Since the Taliban took power in August 2021, there have been significant cuts in aid funds and a deterioration in healthcare services. There is limited equipment and expertise needed for rescue and recovery.

Many of the candidates we support, our team members and our partners have loved ones in Afghanistan. We’re thinking of them and all the people in Afghanistan affected by the disaster.

If you have the resources to donate to rescue and recovery efforts, here are a few options to consider: 

  • Islamic Relief Canada is operating in Herat providing health assistance and assessing other urgent needs. 
  • Farhad Darya (an Afghan singer, composer, music producer, and philanthropist) alongside Aryana Sayeed (an Afghan pop singer and songwriter) organized a GoFundMe campaign with donations channelled to 8AM Media, a non-profit arm of Hasht-e Subh Daily Newspaper, which will work in collaboration with other non-profits to disburse funds locally in and around Herat.
  • The World Food Programme has already prepared food parcels for 20,000 people and is preparing to reach up to 70,000 earthquake-affected people with food or cash.
  • The International Rescue Committee is coordinating with NGOs to provide immediate aid and medical care.

Please research the organization and campaign that seems right to you before giving.

Candidates living in refugee circumstances and seeking a job in Canada can join TalentLift. Employers seeking global talent while engaging their team in something transformative can start hiring.

Ways to support people affected by flooding in Libya

Severe flooding in Libya has caused an emergency in the northeastern city of Derna. More than 6,000 people have lost their lives and many thousands are still missing. 

Downpour and broken dams are among the main reported causes, and the weather event is considered worsened by climate change.

The disaster happens as the people of Libya and those living as refugees in the country face ongoing conflict and economic insecurity. For years, people in refugee situations from different parts of the world have crossed into Libya and sometimes onwards to sea on dangerous journeys to reach a more secure country. We’re thinking of them and everyone in Libya impacted by the disaster.

If you have the resources to donate, here are a few options to consider: 

  • The Canadian Red Cross is raising funds for immediate disaster relief and recovery. 
  • Islamic Relief Canada is raising funds to provide urgent food supplies, emergency shelter and basic essentials.
  • The World Food Programme is providing emergency meals and support to children and families affected by the floods, and is on the ground. 
  • Unicef is mobilizing life-saving supplies such as medical, hygiene, and essential clothing kits for children.

Please research the organization and campaign that seems right to you before giving.

Candidates living in refugee circumstances and seeking a job in Canada can join TalentLift. Employers seeking global talent while engaging their team in something transformative can start hiring.

Ways to support people affected by the earthquake in Morocco

On Friday, an earthquake hit Morocco in the Atlas Mountains, about 70 kilometres outside the city of Marrakech. More than 2,600 people have lost their lives. It is the deadliest earthquake recorded in Morocco in over 60 years.

Morocco is home to people seeking refugee from many parts of the world. We’re thinking of them and all communities impacted by the disaster. 

If you have the resources to donate, here are a few options to consider: 

  • The Canadian Red Cross is raising funds for immediate disaster relief and recovery. 
  • Doctors Without Borders provides emergency medical aid and has medical staff in the affected region.
  • Action for Humanity  has mobilized a specialized emergency response team to provide immediate aid in affected areas, along with ready-to-eat food packs, hygiene kits, hot meals and blankets.
  • Islamic Relief Canada teams are working through local partners to conduct immediate needs assessments and provide urgent food supplies, emergency shelter and basic essentials in Morocco.

Please research the organization and campaign that seems right to you before giving.

Candidates living in refugee circumstances and seeking a job in Canada can join TalentLift. Employers seeking global talent while engaging their team in something transformative can start hiring.

CERC policy brief: What Canada gets right (and wrong) in economic pathways for displaced talent

The Economic Mobility Pathways Pilot (EMPP) is positioned to grow into one of Canada’s main responses to displacement with a set of changes announced in June. There’s a lot that Canada gets right in its approach to opening economic pathways to displaced talent under the pilot, but many things it can improve.

These areas are outlined in a new policy brief published by the Toronto Metropolitan University’s Canada Excellence Research Chair (CERC) in Migration and Integration, written by our Dana Wagner. 

At this turning point: Are we headed in the right direction? What displacement-related barriers remain? How do Canadian employers and displaced job seekers want this pathway to grow? The policy brief outlines the main changes to the pilot and recommends next steps for equity-based growth.

Here is a summary of recommendations: 

EMPP Federal Skills Job Offer Stream

  1. Require employers to be in good standing and offer the prevailing (median) wage, as basic safeguards for workers.
  2. Reduce the language requirements for jobs at all skill levels.

Broader economic stream (permanent and temporary pathways)

  1. Mainstream access across the economic stream, including permanent and temporary pathways, and improve processing times. 
  2. Accept alternatives for proof of language, such as an attestation from employers, and for proof of education, such as the World Education Services Gateway Program assessments.
  3. Invest in equitable access within talent pools, with a focus on improving access by women, those living in refugee camps or other remote areas, and those who are LGBTQ.
  4. Invest in a cluster approach to largescale recruitment and arrival support that promotes hiring 10+ candidates and effective settlement for them and their families.
  5. Adapt programming language to focus on talent and people rather than refugee situations.

Read more and see all policy briefs published by the CERC. 

 Join a community of pioneering hiring teams across Canada. Start hiring with TalentLift.

With the support of the Scotiabank ScotiaRISE initiative, TalentLift has built a talent platform for displaced job seekers to self-register, develop job-readiness, and connect to transformative job and relocation opportunities to Canada. Learn more.