Candidate Success Officer

Join our team! TalentLift is a mission-driven, collaborative, and high-impact start-up expanding the job and skilled visa opportunities available to talented candidates living in refugee circumstances globally. We are hiring a full-time Candidate Success Officer who will have the opportunity to make a clear impact on individual and systemic levels and to create the scaleable and human-centred processes that power our work. 

The team

TalentLift is a non-profit talent agency. We support Canadian employers to recruit and relocate talent from within refugee and displaced populations to fill skills shortages, enabling refugees along with their families to lift to their potential as they advance their careers, secure their futures, and leave displacement behind.

There are more than 26 million people living as refugees worldwide with few options to achieve livelihoods and security. Many thousands have the skills and potential to qualify for jobs and skilled visas in Canada, just like talented people anywhere, but they’ve been historically excluded from recruitment and visa systems. This is changing as TalentLift and our partners drive more equitable access to these transformative opportunities.   

TalentLift is the first organization of our kind to offer employers and the displaced candidates they hire in-house services encompassing talent search, visa application, and settlement coordination. We believe that access to opportunities should depend on potential and not the privilege of living without fear. 

The role

Our Candidate Success Officer will report to the Managing Director and be responsible for: 

  • Managing a supportive, seamless international recruitment and relocation experience for TalentLift candidates, who are living in refugee circumstances globally and who represent diverse professions, English language abilities, and cultural backgrounds
  • Coordinating candidate experiences such as upskilling opportunities through our Talent Platform database
  • Building relationships with partner NGOs and service providers
  • Developing workflow, monitoring, and evaluation processes

Must have: 

  • Post-secondary training in public policy, law, immigration, international affairs, human resources, or other social sciences is an asset
  • 2 years of work experience or volunteerism
  • Excellent communication skills in a cross-cultural environment
  • Excellent organizational and project management skills
  • Empathy
  • Reliability
  • Adaptability and willingness to continuously learn

Nice to have:

  • work experience or volunteerism in cross-cultural contexts
  • Experience supporting people living in refugee and displaced situations
  • Experience with project management and database software

TalentLift is committed to equitable hiring. All candidates are welcome to apply and we warmly invite those who have lived experience in refugee or displacement circumstances, Indigenous backgrounds, and different abilities. Please inquire about benefits and leave policy. We’re happy to share details about our work environment. 

The salary range available is $65,000-$75,000 commensurate with experience.

The deadline to apply for this role is October 11, 2021. To apply, please send your CV and a cover letter/email to: careers@talentlift.ca 

Ways for Canadians to support Afghans

A number of friends and colleagues have reached out asking us for ways to support Afghans. Below are some ideas on how Canadians can support those in need during a rapidly changing situation. 

If you have the ability to donate: 

FOCUS Humanitarian Assistance

Our partners at FOCUS Humanitarian Assistance work with Afghans both inside and outside the country who have been displaced by conflict and other disasters. FOCUS undertakes resettlement programmes for displaced families and extended relief and recovery support for communities living in vulnerable environments.

Donate here

Islamic Relief Canada

Islamic Relief Canada works with communities to strengthen their resilience and to provide emergency aid. They are on the ground in Afghanistan distributing food packs to those most in need with offices that remain open in Kabul, Balkh, Jalalabad and Bamyan. 

Donate here

Veterans Transition Network

The Veterans Transition Network (VTN) is a nationwide veteran-to-veteran support network for those transitioning to civilian life. VTN is accepting donations to provide shelter and support to interpreters in Afghanistan awaiting evacuation to Canada.

Donate here

If you’re part of a hiring team: 

If you’re considering displaced talent to fill skills shortages, thank you for exploring this talent pool and please alert us about your hiring needs here. We work with talented candidates who are living in refugee circumstances worldwide and who represent a range of professional backgrounds. They and their families may be displaced from Afghanistan, Iraq, Syria, Venezuela, and other countries. All are in need of transformative job and relocation opportunities.

Watch: TalentLift’s Veronica Wilson discusses innovation in immigration practice with the Canadian Bar Association


Good people power good organizations. 

Veronica Wilson, TalentLift’s co-founder and Legal Director, joined Emily Lukaweski in a webinar hosted by the Canadian Bar Association on “TalentLift: Innovation in the Practice of Immigration and Law.”

Veronica spoke about her journey in immigration law that led her to co-founding TalentLift, Canada’s first non-profit talent agency offering in-house visa services that focuses exclusively on supporting employers to recruit and relocate talent from within refugee populations. In just six months of start-up work, Veronica has developed TalentLift into a Civil Society Organization registered with the Law Society of Ontario and is pioneering the use of additional skilled visa pathways under Canada’s Economic Mobility Pathways Project for employers and candidates across tech, manufacturing, healthcare, and hospitality sectors. 

She showed us why mission-driven leadership creates value for employers and the candidates they hire. “I really value having the time to get to know clients and work with them on a more personal level,” she said. 

Driving Veronica and the outstanding hiring teams that partner with us is the potential within this unique talent pool. Candidates living in refugee circumstances “have so much to contribute if given the opportunity to use their skills and showcase their talent.” 

Meet Veronica and hear her firsthand leadership journey by watching the video conversation below or on the Canadian Bar Association Facebook page.

Ways to get involved: 

In the News: Here’s one way Canada can help displaced Latin American workers

Canada can immediately and actively share responsibility by offering displaced people across Latin America safe passage through access to programs for skilled immigrants, Craig Damian Smith of Ryerson University and Dana Wagner of TalentLift explain in an opinion piece published in the Globe and Mail. They argue that better access to work permits would revolutionize mobility opportunities to Canada for displaced talent worldwide – including for those living displaced in Canada’s own hemisphere.

Further reading: