Candidate Success Officer

Join our team! TalentLift is a mission-driven, collaborative, and high-impact start-up expanding the job and skilled visa opportunities available to talented candidates living in refugee circumstances globally. We are hiring a full-time Candidate Success Officer who will have the opportunity to make a clear impact on individual and systemic levels and to create the scaleable and human-centred processes that power our work. 

The team

TalentLift is a non-profit international recruitment agency. We support Canadian employers to recruit and relocate talent from within refugee populations to fill skills shortages, enabling candidates along with their families to lift to their potential as they advance their careers, secure their futures, and leave displacement behind.

There are more than 35 million people living as refugees worldwide with few options to achieve livelihoods and security. Many thousands have the skills and potential to qualify for jobs and skilled visas in Canada, just like talented people anywhere, but they’ve been historically excluded from recruitment and visa systems. This is changing as TalentLift and our partners drive more equitable access to these transformative opportunities.   

TalentLift offers employers and the displaced candidates they hire in-house services encompassing talent search, visa application, and settlement coordination. We believe that access to opportunities should depend on potential and not the privilege of living without fear. 

The role

Our Candidate Success Officer will report to the head of our settlement team and be responsible for:

  • Managing a supportive, seamless international recruitment and relocation experience for TalentLift candidates, who are living in refugee circumstances globally and who represent diverse professions, English language abilities, and cultural backgrounds
  • Supporting candidates in settlement planning
  • Coordinating candidate relocations, which may include coordinating flight arrangements, airport pick-up, and transitional housing in close coordination with employers and partners
  • Building relationships with partner NGOs, settlement service providers, and community members 
  • Making informed referrals to complementary newcomer services for housing, healthcare, childcare, legal, and other needs
  • Conducting post-arrival check-ins to monitor wellbeing
  • Maintaining case notes and other data records
  • Developing workflow, monitoring, and evaluation processes

Must have: 

  • 2 years of work experience or volunteerism
  • Excellent communication skills in a cross-cultural environment
  • Excellent organizational and project management skills
  • Empathy
  • Reliability
  • Adaptability and willingness to continuously learn

Nice to have:

  • Post-secondary training in public policy, law, immigration, international affairs, human resources, or other social sciences is an asset
  • Work experience or volunteerism in cross-cultural contexts
  • Experience supporting people living in refugee and displaced situations
  • Experience with project management and database software

What we offer

  • Salary of $72,000
  • Dental and extended healthcare benefits
  • 4 weeks vacation
  • Flexible hours and work from home in Canada
  • Equipment provided
  • A supportive team – ask us more!

TalentLift is committed to equitable hiring. All candidates are welcome to apply and we warmly invite those who have lived experience in refugee or displacement circumstances, Indigenous backgrounds, and different abilities.

The deadline to apply for this role is April 30, 2024. To apply, please send your CV and a covering message using this webform.